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Overview
Valdes Parfums operates as a fragrance catalog and promotional platform. We do not sell products directly on this website. All purchases are completed through third-party partner retailers.
As a result, refunds, returns, exchanges, shipping policies, and customer service are handled exclusively by the retailer where the purchase was completed.
Returns & Refunds
Refund and return policies may vary depending on the retailer from which you purchased the product. Please refer to the original seller’s return and refund policy for complete details.
Valdes Parfums does not process:
- Payments
- Refunds
- Exchanges
- Shipping or return requests
Non-Returnable Items
Non-returnable items and exceptions are determined by the external retailer and may include, but are not limited to:
- Gift cards
- Downloadable or digital products
- Personal care or hygiene products
- Sale or promotional items
Please consult the retailer’s policy for a full list of non-returnable products.
Exchanges
Exchanges are handled directly by the retailer from whom the product was purchased. Valdes Parfums cannot facilitate exchanges or replacements.
Gifts
Gift returns and gift credits are subject to the policies of the original seller. Valdes Parfums does not issue gift credits or certificates.
Shipping Returns
Any return shipping instructions, costs, or requirements are established by the third-party retailer. Valdes Parfums is not responsible for return shipping fees, delivery times, or lost packages.
Need Help?
If you have questions about a purchase, refund, return, or exchange, please contact the retailer where the purchase was made directly.
For general questions about our website or product listings, you may contact us at:
📧 info@valdesparfums.com (ajusta el correo si es otro)
Affiliate Disclosure
Some product links on Valdes Parfums may redirect you to third-party websites. We may earn a commission from qualifying purchases made through these links, at no additional cost to you